The Hansgrohe Promise – Service, Innovation, Design and Quality

 

hansgrohe has crafted a reputation for the quality, design and innovations that define its products, and you can always #CountOnhansgrohe for keeping its four promises to its partners and customers.

Great design makes all the difference, and this regularly impresses international expert juries. It’s no coincidence: In addition to service, quality and innovation, design is part of the company’s DNA.

Service – a promise to back up innovative products with authentic customer solutions

If you’re an installer, decorator or plumber who trusts hansgrohe’s products, you always give your best on the job. hansgrohe is the reliable partner you can count on for professional support on any of your projects. hansgrohe’s service team is always standing by to answer your questions, attend to service requests and help you maintain the confidence that you are always installing quality products for your customers. hansgrohe values ongoing contact with its customers, whether by phone, email, online seminars, or on-site, with a proud history of service – during the sales pitch, on the construction site, and even long after installation.

Quality – the promise that stands the test of time

hansgrohe’s products go through stringent quality assurance tests to stand up to all the challenges of everyday life. hansgrohe is confident that its bathroom products provide lasting satisfaction in the long term. Quality is at the core of hansgrohe’s corporate philosophy, and in South Africa, we have a 15-year warranty and spare part availability across all ranges that ensures investment security even after a line has been discontinued.

That’s why, “Made by hansgrohe” can become one of your success factors, too.

Innovation – Driven by creative thinking

Clever, state-of-the-art products and technologies are the lifeblood of hansgrohe. In fact, the Hansgrohe Group registers hundreds of new designs, patents and trademarks every year, and holds over 15 000 active property rights. There’s a reason hansgrohe is considered a pioneer in the sanitation industry. At hansgrohe, technical excellence is not an end in itself; it’s focused on new solutions for partners and customers all over the world. With hansgrohe, you can count on a technology leader with a history of excellence spanning 120 years.

Design – Developing award-winning products together

Stylish functionality wins over the heart and mind. With hansgrohe, you can count on it. Multi-design award-winning products outlast fast-moving trends and maintain investment security in the long-term. Solid, innovative design makes all the difference, ensuring a continuously improving user experience. Over more than 30 years of collaboration with Phoenix Design, hansgrohe has become a design leader in the industry with more than 600 awards for excellence in design, including the recent German Brand Award 2021, in the “Excellence in Brand Strategy and Creation” category, where hansgrohe won the Gold award for Brand Refresh in the category.

Saving resources where it counts

Using resources mindfully is important to the future of generations to come, and eco-friendly water consumption is a top selling point for hansgrohe’s taps and showers. The hansgrohe water savings calculator can even help you work out exactly how much you could save in energy and cost when you choose hansgrohe’s uniquely innovative EcoSmart showers or CoolStart taps.

Over the past 120 years, the Hansgrohe Group has been defining styles time and again. In countless bathrooms and kitchens, people all over the world trust our outstanding products. With “Smart Living” innovations.

At hansgrohe, fine craftsmanship enhances lives every day – and it’s all for the love of water.

hansgrohe. Meet the beauty of water.

hansgrohe stands for innovative solutions for kitchens and bathrooms that combine intelligent functionality, outstanding design, and enduring quality. Based in Germany’s Black Forest region, the internationally active Hansgrohe Group sells premium products for showers, shower systems, bathroom and kitchen taps, and kitchen sinks under the hansgrohe brand.

hansgrohe stands for great moments with water since 1901. With its many award-winning products, this traditional brand shapes the flow of water in the kitchen and the bathroom. Because this is where people spend the time they treasure most and experience precious moments in the interaction with water.

hansgrohe stands for Smart Living applications that enrich people’s everyday lives and offer them more functionality and safety in their homes.

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